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06/16/2003
Far EasTone Telecommunication Co., Ltd. (FET), TECO Electric & Machinery Co., Ltd. (TECO), Systex Corporation, and MiTAC Inc. created the Far Eastern Consortium.

06/2003~09/2003
Visited to many countries in Europe and Asia.

11/20/2003
Started bidding process of “Private participation of the ETC BOT project”.

12/24/2003
Became an applicant of “Private participation of the ETC BOT project”.

02/26/2004
Obtained the most qualified candidate status.

04/07/2004
Official founded Far Eastern Electronic Toll Collection Co. (FETC)

04/21/2004
Completed test run and achieved system’s objectives.

04/23/2004
Completed the negotiation about the contract with Ministry of Transportation and Communications.

04/27/2004
Signed the contract with Ministry of Transportation and Communications as the official ETC operator of freeway.

08/11/2004
Began operation in headquarter.

11/26/2004
First toll station which located in Houlong was successfully operated.

11/30/2004
Inspection passing and completed the construction of front-end functional unit. (ETC systems passed the inspection on October 17, 2004 which is a month earlier than we expected.)

12/03/2004
Formal announced ETC construction.

05/15/2005
Completed the construction of front-end functional unit on Freeway No. 3.

7/15/2005
Completed the construction of front-end functional unit on Freeway No. 1.

7/31/2005
Completed the examination of front-end functional unit.

10/28/2005
The self-examination of ETC systems resulted successfully.

10/31/2005
Completed the deployment of both front-end and back-end functional units.

12/02/2005
The test run conducted by Ministry of Transportation and Communications of the ETC systems was successful.

1/16/2006 ~01/25/2006
Implemented the test operational of ETC systems.

02/10/2006
ETC system officially operated

06/24/2006
Survey which conducted by AC Neilson resulted in 80% of customers are satisfied with our products.

08/03/2006
Supreme Court adjudged that ETC reached the second round of the pending review.

12/05/2006
Ministry of Transportation and Communications announced the required documents for second round of pending reviews.

1/18/2007
FETC received the IV&V certificate from TUV Rhineland Group.

2/10/2007
FETC operated ETC systems for one year.

4/14/2007
Ministry of Transportation and Communications ranked FETC as the best candidate for second round and began the process of writing a contract.

7/14/2007
Achieved the remarkable record of 0.1 billion of drivers using ETC lane.

08/07/2007
Completed negotiation of ETC contracts.

08/22/2007
Completion of contract writing between FETC and TANFB.

08/23/2007
In order to provide our customers with more financing options, FETC offered different lease agreements.

12/10/2007
FETC filed the application, which is about future construction of ETC lanes for small vehicles at Taishan toll station.

02/29/2008
The last day for OBU subsidy, 20,000 customers apply for OBU set-up that day.

04/15/2008
The second ETC lane for small vehicles is added at Taishan toll station.

05/02/2008
Achieved the remarkable record of 0.2 billion of drivers using ETC lane.

07/30/2008
ETC service launched at Tou-Cheng toll station.

08/21/2008
First year anniversary of singing contract with the government.

08/30/2008
On line payment for late ETC fee .


 

 

 

 

In order to cooperate with the national transportation policies, Far Eastern Electronic Toll Collection Co. (FETC) was commissioned by Taiwan Area National Freeway Bureau to set up the Electronic Toll Collection (ETC) service. Shareholders of FETC include Far EasTone Telecommunication Co., Ltd. (FET), TECO Electric & Machinery Co., Ltd. (TECO), Systex Corporation, and MiTAC Inc. FETC not only combined the best experiences from the four shareholders but absorbed the superior operational strategies from the globe and imported the most advanced technology. Meanwhile, clinging to the following fundamental principles: be contingent, be truthful, and be innovative are our business approaches to provide our customers with the best ETC services.

According to the planning of FETC, the per-entry-based construction of ETC was completed by 2005, and started the operation on February 10th, 2006. Since then, it has benefited freeway drivers. For instance, for those who travel from north to south of Taiwan, ETC system could reduce them approximately 45 minutes of driving time. In addition, traffic is expected to improve. FETC is going to fully cooperate with government authorities to implement per-entry to distance-based system. We estimated per-entry to distance-based system construction will be completed by the end of 2011. Once operation, we can all enjoy driving on freeway without stopping to pay toll. Besides that, the reduction of oil consumption and improvement of air and noise quality will also be achieved. In the nearly future, drivers will not only enjoy the audio-visual equipment in the cars but also improvement in car security and driver’s safety through the Telematics systems. Furthermore, combination of such advanced technology and our excellent services can offer our customers the convenience and efficiency such as navigation, travel information, roadway information, mobile commerce, multimedia entertainments, and motorcade management.

ETC serves as the leading role in the development of Intelligent Transportation System (ITS) in Taiwan and it is expected to stimulate the development of domestic industries such as manufacturing, photoelectric, information and telecommunication, and even the financial institutions. Via ETC, the public will benefit from the convenience of “One Card Transportation” and the advantage of improved traffic flow, intelligent transportation, and superior quality of life. In order to enter IT transportation era, we need your ongoing support and continuous interest in ETC system.


To achieve the ultimate goal of offering a better and more efficient traffic environment to the public, FETC has set its vision as “improving traffic flow, intelligent transportation, and improved quality of life”. We are also committed to creating a win-win situation for the society, the government and the corporation.


Improve traffic flow
ETC is designed to provide the convenient services by eliminating toll booth intermediaries so that drivers do not have to stop the car to pay toll which saves tremendous amount of time.


Intelligent transportation
According to freeway usage analysis, ETC provides the most detailed, comprehensive and immediate information to improve safety and efficiency by using advanced technology, i.e., intelligent transportation system (ITS).


Improved quality of life
We regard the ETC service and intelligent transportation system (ITS) as the core of our business. To improve the quality of life, we actively develop parallel businesses to make it available for everyone.

President of the Far Eastern Electronic Toll Collection Co. (FETC)
Creating the win-win transportation era for society, government and corporation.

As part of the national ITS ( Intelligent transportation system) and traffic development policies, Far Eastern Electronic Toll Collection Co. (FETC) officially commissioned the TANFB (Taiwan Area National Freeway Bureau) to set up the Electronic Toll Collection (ETC) service on all highways in Taiwan. FETC is responsible for the construction and operation of toll collection system in the next eighteen years and four months. We are happy to dedicate our efforts to highway drivers, and provide a working platform for future transportation valued industrial development . Eventually, it is our goal to create the win-win for the society, government and corporation.

We launch our ETC service from February 10, 2006. ETC has experienced many difficulties and challenges. However, as a result of continuous efforts and team works, FETC overcame many obstacles and steadily gained the confidence of customers and TANFB. We are proudly steadily on the path of best ETC services.

“Solution and Operation” rendered by FETC has 3 leading characteristics:

  1. The largest starting operational scale in the world: ETC service was provided on all highways to all types of cars, including passenger cars at the same time.
  2. Leading successfully technological integration in the world of “IC Intelligence Card” and OBU.
  3. The first two systems model in the world: combing both DSRC and VPS system in the world. And, we expect two system approach will promote the cooperation within different industries and technological development.

We believe ETC project is not a traditional transportation administration or traffic flow control management system, it is an important “public service”. Since ETC project is a business of public service, we must have the advanced prospects, strategies and operations . It is not only our objective to maintain the “First Three” but cling to the following principles: be contingent, be truthful, be innovative, and “customer first”, which all serve as the core corporate values. In addition, being innovative in internal and external aspects will increase the public confidence and expectation in ETC service.

The way FETC running business in providing services to individual customers is to gather all information from the prospective of customers and treat customers as the first priority in any decision making. July 2007 proved to be a significant milestone for FETC because we have more than 0.1 billion drivers using ETC lanes. As we celebrate this remarkable accomplishment, however we still find rooms for further service improvement.

To gain more public confidence in ETC service, first of all we are prepared to handle any contingency and respond our customers any minute with well restructuring plans . Secondly, one of our basic requirements that we must meet and has been met is to achieve 99.98% accuracy of toll collection. Nothing but being truthful is the most important principle to meet all criteria . Lastly, “The First Three” in the world is not only an innovation but a creation. Pursuing innovation is also the strategic approach for all solution.

We value all the customer responses and reactions from various sources. And we intergrades those concerns into every action the company takes. FETC are committed to the principle of “Customer First” and make continuous progress with tremendous amount of time and efforts to achieve the highest quality of our service. It is also the target that our management team has been trying to achieve.

Well-structured solution , excellent management team as well as the core value and vision of FETC, are all the core capability for us to success. As the time of FETC's operation of the ETC system, it can stimulate domestic development for various industries such as manufacture, optoelectronic, information, telecommunication and financial institutions. “One card” offers the public with IT transportation convenience so that everyone is able to enjoy a high-quality of life with advanced technology.

Your concerns are always important to us because that motivates us to achieve the best performance. We strive to reach our ultimate goals that is to create the win-win situation for society, government and corporation, and we always need your continue supports and ongoing interests to fulfill the accomplishment.